By eBS
Security

The Records Inside the System Are the Business

Equipment Dealer Software Security for Rental, Service, and Parts Data

Customer accounts, invoices, service history, pricing, asset records, user activity, and financial details are not background information. They’re the business. When teams use NextLink Essentials+ to run rental, service, parts, sales, accounting, and reporting, security has to be part of how the system is managed every day. eBS approaches dealer software security with the same seriousness those records deserve. That standard carries through the platform’s AI features as well — every AI-generated insight or recommendation stays inside the same access rules and is subject to review by an authorized user before anything is finalized.

Security You Can Count On

Built on a Secure, Resilient Infrastructure Designed to Protect Your Business and Keep You Moving

From everyday protection to major disruptions, NextLink Essentials+ is engineered with security, resilience, and recovery in mind.

We want those conversations on the table before the system is carrying the work. Who needs access? What should they be able to see? How is the environment supported? What does the business depend on every day? Those details matter before launch, not after something goes wrong. Because your DMS shouldn’t just work—it should be ready for whatever comes next.

  • U.S. based production hosting
  • Geographically separate disaster recovery site
  • Independently audited SOC 1 & SOC 2 controls
  • PCI DSS–attested hosting infrastructure
  • Data encryption in transit and at rest
  • Role-based access controls and multifactor authentication
  • Managed backups
  • Push-button disaster recovery

 

Access Needs Rules

Users should have access that fits the work they're responsible for, not every record in the business by default. Skipper, the platform's AI assistant, follows the same rule — it only surfaces statistics and insights a user is already authorized to see.

Business Data Deserves Care

Customer records, invoices, asset details, and account activity need to be treated like operational assets.

Security Lives in Daily Use

The right approach has to support the way people actually work across departments, locations, and roles.

Reliability Is Part of Trust

Teams need a system they can depend on when customers are calling, jobs are moving, and records are changing.

Loom At What Sits Around The System

Security Is One Part of the eBS Story

NextLink Essentials+ carries important business records, but security is not the only company question buyers need answered. They may want to know where eBS came from, how we work with partners, who is building and supporting the product, and how we think about protecting the system customers rely on. The pages below give each part of that story its own place.

Take The next Step

See What One System Can Take Off Your Plate

The best way to understand NextLink Essentials+ is to see how much of the business it can bring together. Instead of chasing updates across departments, teams can manage sales, service, rental, parts, accounting, and customer activity from one connected system.