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Hosted System (ASP)

EBS was one of the Equipment Distribution Industry’s first Internet Application Service Providers (ASP). Maintaining a business system is a complex process. Our industry-specific software helps you achieve your business objectives without the headaches of managing the system. We do it for you.

The infrastructure we have designed and built offers the highest levels of resiliency, security, performance, and service available in the market today.

Why Host Your Application with EBS?

Because we have the technical expertise and experience to handle complex systems transitions, management and support. That leaves you and your team free to run your business profitably.

One Low Monthly Fee includes…

  • Use of the most current version of Next for Windows™
  • Round-the-Clock Support
  • Software Updates
  • System Back up and Administration
  • Data Server Hardware & Operating System Maintenance
  • Manufacturer Price Updates
  • Cost to Employ a System Administrator
  • Media for backup and storage

EBS hosts Next for Windows™ from our data centers located in Houston, Texas. Our primary application hosting location also includes the Network Operations Center (NOC), help desk, and technical support facilities. A failover server is housed in an elevated data center with redundant power and communications.

Frequently Asked Questions

Q - What is an ASP?
A - An Application Service Provider (ASP). The end user owns neither the server nor the application licenses. The server is located at a remote site.

Q - How do you ensure the security of the service and our data?
A -
Our ASP services are protected by state-of-the-art user identification techniques, transmission encryption, and server protection technologies.

Q - How do you ensure the reliability of the service?
A -
The ASP service provides complete mirroring and redundant processing, including primary and backup servers combined with the guaranteed reliability of the world’s leading computer manufacturer, IBM.

Q - How does EBS protect the integrity of the service?
A -
Your data never leaves EBS. It is protected by a server-based computing architecture, centralized data backup, firewalls, and leading edge data encryption. We allow only authorized users to run only authorized applications, no exceptions, period.

Q - Can EBS scale to meet our requirements?
A -
Yes, the EBS data center is designed to support hundreds of customers and thousands of users.

Q - What levels of availability does EBS provide?
A -
Availability levels of up to 99.9% are possible for anyone, anywhere.

Q - What about the service levels?
A -
A Service Level Agreement will be agreed to with you before we implement the service. This will cover not only the user delivery experience, but also the systems administration responsiveness, change control mechanisms, and the problem handling and escalation processes.

 

 

Click here to see Key Features of the EBS Applications Suite

 

“Next for Windows has allowed us to fully implement our OEM’s strategic pricing initiative;
this has amounted to $200,000 in additional profit per quarter on the same sales volume.”